Refund policy

Missing or Damaged Items
If there is a problem with your order, email us immediately at info@shinebolt.com. If the wrong item was shipped - we will take care of the cost to reship the correct item.

If your order arrived damaged, email us a picture so we can see if it was packed incorrectly or if the shipping service was clunky in handling. Either way, we will cover the cost to replace the damaged item(s).

We do not offer refunds or exchanges on purchased products unless the products are determined by Shinebolt to be defective.